Shipping policy

Thank you for shopping with Card Valut. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1-3 business days.
Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended.

Shipping Times

Estimated delivery times vary depending on your location:

United States: 7-10 business days
International Orders: 11-15 business days

Please note that delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take a few days to appear after the shipment has been dispatched.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, shipping method selected, and order size.

Any applicable shipping fees will be displayed before you complete your purchase.

International Shipping

We ship to many countries worldwide. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing an order. Card Valut is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us at help@thecardvalut.shop. We will work with the shipping carrier to investigate the issue and assist you whenever possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the product and packaging so we can help resolve the issue.